What You Will Learn:

Sales, customer service and leadership communications strategies are already challenging. Using new tools and mediums to communicate can complicate things further. Having great virtual sales meetings with clients is not just about turning a video camera on. Selling remotely via tools like Zoom, Google Meet or Webex provides a depth of conversation in selling that traditional phone calls don’t. Once we master these tools they can go a long way to improving rapport, trust and customer engagement.

  • How to prepare for a web meeting

  • Success tips for setting up your home office or remote sales studio

  • Video best practices to help make the best impression

  • Audio tips to ensure you’re heard and understood

  • Screen sharing tips to ensure presentations go smooth

  • How to structure your meeting for gaining rapport, engagement and sales results

  • Downloadable sample templates: A pre-flight checklist for virtual sales meetings, a successful web Meeting Invite template, and a sample Needs Analysis template. You can also download the fillable course companion Workbook

Your Instructor

  • Shane Gibson

    Author, Sales Trainer & Professional Speaker

    Shane Gibson

    Shane Gibson is an international speaker and author on sales performance, social media marketing and social selling who has addressed over 200,000 people on stages in North America, Southern Africa, India, Dubai, Malaysia and South America. Shane Gibson is #5 on the Forbes.com list of the Top 30 Social Sales People in the World. Shane’s books include Sociable! How Social Media is Turning Sales and Marketing Upside Down. Closing Bigger the Field Guide to Closing Bigger Deals and Guerrilla Social Media Marketing, co-authored with Jay Conrad Levinson. Shane’s speaking and training clients include: BDC, Sun Life, BMO Financial, CPA, HUB International, Canaccord Financial, Rogers, CMHC, Ford Motor Company, Manitoba Motor Dealers Association, ACL, Reliance Industries (India), and hundreds of entrepreneurs, individual sales people and marketers over the past 20 years. When he’s not selling or speaking, you can find Shane hiking or skiing in British Columbia’s Coast Mountain range with his family.

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